Building a dialogue with our stakeholders
We pay close attention to our stakeholders' legitimate expectations and needs. We encourage them to take part and become involved, in order to understand their opinions and develop solutions capable of creating long-term, shared value.
We pay close attention to our stakeholders' legitimate expectations and needs. We encourage them to take part and become involved, in order to understand their opinions and develop solutions capable of creating long-term, shared value.
We use diversified, flexible engagement strategies according to the geographic and operational contexts in which we operate. Investors, clients, current and potential employees, national and international trade unions, partners, public administrations, the media and the general public are our key corporate stakeholders. Our key operational stakeholders are our employees, partners, customers, suppliers, contractors and subcontractors, the local communities and authorities and other organisations, such as trade unions and civil society organisations. In these contexts, their involvement depends on the specificity of the projects under construction.
Our stakeholders
Employees and national and international trade unions
Our commitment
Developing skills, ensuring health and safety, favorable working conditions and human rights, employee wellbeing, equal opportunities, diversity and inclusion, industrial relations
Active communication channels
Intranet, regular meetings, internal training activities, surveys, assessment processes, trade union meetings, specific campaigns
Topics of interest
Work environment, health and safety, welfare, skill development, assessments and retributions
Shareholders & Investor
Our commitment
creation of value, compliance with the Corporate Governance’s rules, business integrity, information transparency and accessibility, social and environmental performance
Communication channels in place
press releases, reports and accounts, investor relations, stable relations with financial institutions and rating agencies, Shareholders’ meetings
Issues of interest
financial and non-financial performance, future development plans, Corporate Governance system
Clients & Potential clients
Our commitment
excellence, innovation, quality of work, reliability, integrity, health and safety, environmental aspects, efficient supply chain management, information confidentiality
Communication channels in place
stable and continuing relationships with clients, in all the life cycle of the projects
Issues of interest
quality and HSE performances, technical aspects of the projects, territories-related issues
Suppliers, Contractors & subcontractors, business partners
Our commitment
reliability, integrity, efficiency, objectivity in the evaluation process, information confidentiality
Communication channels in place
selection processes, regular meetings, training activities, feedback systems, stable relationships with partner firms
Issues of interest
quality performances, technical enhancement, shared management of HSE
Local communities & NGOs
Our commitment
job creation, professional development, use of local suppliers, social support initiatives development, open dialogue with territories
Communication channels in place
meetings with community representatives, specific communications campaigns, processes of personnel’s selection and suppliers’ evaluation, sponsorships and social support initiatives
Issues of interest
project-related concerns, territories-related issues, social development initiatives
Trade associations & media
Our commitment
cooperation, capacity building, transparency, promptness of the information
Communication channels in place
participation in trade association activities, systematic press review activities, organisation of events, press releases, website
Issues of interest
financial, operational, corporate and strategic aspects, issues related to the construction industry
Governments & Public Administrations
Our commitment
legality, business integrity, reliability, transparency
Communication channels in place
institutional relations with host countries’ local authorities
Issues of interest
infrastructure development, project management, job creation for local communities, local suppliers growth, social development initiatives
Materiality matrix
The most relevant topics for us and for our stakeholders.
2021 Materiality Matrix
GOVERNANCE
A. Sustainability strategy
B. Excellence and innovation
C. Ethics and integrity
D. Anti-corruption
E. Tax transparency
F. Supply chain
G. Stakeholder engagement
H. Cyber security
SOCIAL
I. Attraction and development of employees
J. Health, safety and welfare
K. Diversity and inclusion
L. Human rights
M. Contribution to local economies
N. Privacy
ENVIRONMENT
O. Climate change
P. Natural resources and circular economy
Q. Biodiversity